This wellness centre, Foundry Penticton, offers integrated health and social services for young people ages 12-24. Conversation privacy concerns in the counselling rooms, corridors and open office area necessitated the addition of sound masking to ensure client confidentiality.
The Calgary Parking Authority’s Impound Lot is also home to a customer and back office support centre. The sound from a critical area of the office, one designed for public-facing transactions like payments for towing and parking, was negatively impacting back office workers. A sound masking solution overcame four challenges in the workspace.
